Sears Appliance Repair

4.7 / 5

from reviews

+1 870-953-2046

Trent McCord

September 13, 2024

A technician showed up to diagnose our washer, then we had two no shows to repair it with no contact. When we tried to call to talk to a technician after the first no show, we were directed to a call center who could give us no info on the technician or who to call to make sure someone came to repair. After the second no show (we had attempted to gain assurances that someone would show up the second time but were refused info for the local repair person), we used someone else. We are now given another appointment apparently (that we did not schedule) with no ability to cancel online. We paid for parts that were delivered to our home, some of which aren’t for a washer. It seems fishy.

Robert Vaughan

June 28, 2024

Joel was knowledgeable and thorough while repairing our refrigerator. He removed all of the ice that had formed through all areas of the freezer section front and back. I was quite impressed with him. He communicated well and was friendly.

Jeri Daleske

September 16, 2024

The repair guy was great. Polite, professional very helpful. I'm 74 and he took his time and explained everything so I could understood what he was doing. Give him a raise.

Melyssa Ferguson

August 16, 2024

He was sent to the wrong address which was not his fault but then I got an email where he “signed my name” that said here is a copy of the agreement to the charges you signed with your your technician in your home today. How can I sign something when I never even meet the guy and he has never been to my home. He was trying charging Thor for my warranty for $136 for labor when he was never at my home to do labor on my stove.